At Base Bins (Base Landscaping Inc.), we understand how important your privacy is. We strive to make sure all your private information is safe and secure. This policy outlines how we collect, use, and protect your personal information.

Who Is Base Bins?

Base Bins is a privately held Ottawa-based company providing bin rental and junk removal services.

Information We Collect

We collect two types of information:

Personal Information

Information that identifies you, such as:

  • Name
  • Address
  • Phone number
  • Email address
  • Payment information

Non-Personal Information

Information that does not identify you individually, such as:

  • IP address
  • Browser type
  • Pages visited on our website
  • Date and time of visits

How We Use Your Information

With your consent, we may use personal information to:

  • Process your service requests and orders
  • Provide customer service
  • Communicate about your bin rental or junk removal
  • Send receipts and invoices
  • Respond to inquiries
  • Improve our services

Consent

When we state the purpose of collecting information, your consent is implied when you provide that information. For marketing communications, we will request express consent and you can opt out at any time.

Payment Information

When you book a service, we collect payment information to process your transaction. Credit card information is handled securely and in compliance with payment industry standards.

Website Data Collection

Our website may automatically collect non-personal information about your visit. This helps us understand how visitors use our site and improve the user experience.

Cookies

Our website may use cookies to recognize returning visitors and improve functionality. You can decline cookies through your browser settings, though this may affect your experience.

Third Parties

Base Bins does NOT sell or share your personal information with third parties for marketing purposes.

We may share information with service providers who help us deliver our services (e.g., payment processors) or when required by law.

Information Security

We maintain safeguards to protect your personal information against theft and unauthorized access. While we use reasonable security measures, no system is completely secure.

Accessing Your Information

You may request to access, update, or delete your personal information by contacting us. Some requests may involve administrative fees.

Information Retention

We maintain your personal information as long as necessary for our business purposes or as required by law.

Policy Updates

Base Bins reserves the right to modify this privacy policy. Updates will be posted on this page.

contact us

Questions about our privacy policy? Contact us:

Last updated: 2025